If you are a Texas electricity customer with a variable rate plan, and your bill skyrockets, here’s the Watchdog Nation strategy to complain and possibly get your bill lowered.
Nearly every day in the Texas summer of 2011, warnings come about overuse of electricity. As readers of the Fort Worth Star-Telegram Dave Lieber Watchdog column first learned, those customers on variable rate plans could get power bills that leave them boiling. Ryan Walton may be the canary in the coal mine when it comes […]
Beginning January 1, 2011, Texas has changed state rules for how electricity companies can disconnect ill people. There’s a new class of people protected for those with “chronic conditions” that will be harmed by loss of power.
Watchdog Nation had a theory: Some electricity companies, despite horrendous customer service, are getting away with it. But is the theory true?
Based on the hundreds of letters we receive each year at the Fort Worth Star-Telegram from people complaining about their electricity bills, we wondered what happened to the thousands of complaints about electricity companies that go to the Public Utility Commission of Texas each year.
Do the companies get penalized?
The story on the lawsuit involving Amigo Energy of Houston’s former CEO against the current CEO, the lawsuit alleges, “involves the greed and corruption of certain individuals and legal entities that led to blatant and knowingly illegal efforts to collect improper rates from Texas retail electricity consumers.”