What happened when Watchdog Nation ate lunch with AT&T CEO Randall Stephenson

My #shameATT campaign on Twitter landed Watchdog Nation in the office of AT&T CEO/Chairman/President/Big Kahuna Randall Stephenson. Hear what happened when we gave him a red binder full of complaints Here’s the story that originally appeared in the Dave Lieber Watchdog column in The Dallas Morning News. A mistake I made about AT&T led me […]

“Worst garage door company” busted by Watchdog Nation

Before you call a garage door company for repairs or replacement, READ THIS. One company with many different names and websites is commandeering the market across the U.S. But it’s called the nation’s “worst garage door company.” It goes by many names — Garage Door Services, GDS, Neighborhood Garage Door Services, Yes Garage Door Service […]

Amazing story of Larry Duncan the transmission schemer

Larry Duncan offers cheap transmission repairs. Then he gets your vehicle, takes it apart and tells you it will cost two or three times the promised amount. And he wants you to pay him $2,000 or $3,000 that day. In cash. At his bank. Or he will start charging you $40 a day storage. Can […]

Why AT&T customer service sucks

For 10 years,  Dave Lieber’s Watchdog Nation has received a steady flow of complaints about AT&T. Hundreds upon hundreds. More than any other company by far. Each complaint I forward gets fixed. But in a greater sense, it seems nothing gets fixed. Is the culture of Dallas-based AT&T to accept the trove of complaints but […]

In a symbolic campaign, our guy runs for – whaa? – president!

Watchdog Nation founder Dave Lieber is taking a stand on behalf of his readers’ number one pet peeve. His stand is a symbolic run for the U.S. presidency, which he announced Sunday, Jan. 10, 2016 in his Watchdog column in The Dallas Morning News. See it here. The pet peeve? His readers — citizens of […]

How to fight terrible companies

On TV: Fighting back the Watchdog Nation way Thanks to Kristi Nelson and NBC5 for letting me share Watchdog Nation’s ways to fight back every Monday around 11:20 am. Become a citizen of Watchdog Nation: \ Still here? Visit Dave Lieber’s other fun websites: DaveLieber.org

Watchdog Nation goes on TV to warn about crooked repairman

You know what would suck? You’re a crooked appliance repairman who advertises on Craigslist. Then some guy goes on TV, shows your face and warns everyone about you. That’s what happens here. The story of Dallas Morning News Watchdog Dave Lieber and convicted thief Michael Stoneham. Read the full story here in The Dallas Morning […]

What’s the biggest lie in the 2015 Texas Legislature?

Do you believe insurance companies will actually walk away from a billion dollars in profits if insurance lobbyists fail to get wicked Senate Bill 1628 passed? Dallas Morning News Watchdog Dave Lieber calls them out on this ridiculous claim the industry is using to promote this bill. Read a news story about this bill: http://www.dallasnews.com/news/state/headlines/20150420-texas-home-insurers-see-another-strong-year-but-still-seek-limits-on-lawsuits.ece […]

Five Bills Designed to Make Texas Consumer-Friendly

Make shopping for electricity fairer for Texans. Force roofers to get a state license. Stop charging extra for people who pay with debit and credit cards. Verify that fingerprinting all Texans for driver’s licenses is legal. Protect auto insurance customers who ask questions about their policies. These are the five dream bills offered up by […]

Top 10 Consumer Tips for 2015

This video shows the best tips for 2015 from Dallas Morning News Watchdogs Dave Lieber and Marina Trahan Martinez. How did we figure this out? Based on our mail and the most common problems we see. If you hit most of these correctly, you’ll lessen your chances for a hassle-free ’15. Happy New Year from […]