Texas merchants can’t add surcharges for credit, debit cards

debit card

 The Lone Star State is one of only 10 in the nation that prohibit merchants from charging swipe fees for credit card sales. For the 40 other states, merchants can charge up to 4 percent in extra “convenience fees.” The Legislature passed a law in 2013 giving real enforcement power to state regulators to go […]

The Watchdog: AT&T retiree asks if she’s victim of a bait-and-switch

Dave Lieber's Watchdog Nation: Bite Back When Businesses and Scammers Do You Wrong

Virginia Bowers was once in love, but not anymore. Her paramour was her company, Southwestern Bell, where she worked as a manager for almost three decades. The company helped her raise three children as a single mom. “I was enamored with the security,” she says. No more. Dealing with her old Southwestern Bell, now flying […]

Enterprise Rent-A-Car repair bills shock customers

WDN Article_June 8_2013_Enterprise

Christina Morales got sideswiped in a small-time fender-bender with another car. What came next was typical: Getting the insurance company’s approval to pay for a rental car and then driving the rental car while the old car was in a body shop for repairs. For Morales, a 29-year-old nurse, this little chore ended badly. She […]

Watchdog Video Tip of the Day: Fight a debt collection company


A debt collection company calls and threatens to have a debtor arrested and thrown in jail. That’s not legal and The Dallas Morning News Watchdog columnist Dave Lieber tells you what to do. The Watchdog Video Tip of the Day, produced by DallasNews.com, is designed to solve a problem in less than a minute. Check out […]

The Watchdog: Is this the worst electricity company in Texas?

electric company

The worst electricity company in Texas. That’s what state regulators are calling Proton Energy of Fort Worth. They say Proton, which serves homes and businesses, botched almost everything that an electric company must do. The Public Utility Commission of Texas wants to shut down Proton — the second time it has tried to close the […]

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